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Why Choose Us?

Support

We are very proud of being one of the most supportive astronomy companies out there. Here is why:

  1. We are astronomers and good at what we do, we actually publish images ( which is not everybody else's case)
  2. We use these products we sell and back them up
  3. we provide support through phone calls and remote sessions on a one-on-one basis

You are in good hands with our team!

Price Match

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Warranty

Not only do you get full manufacturer's warranty of a year, but we also provide our own support to do what is possible to make you successful

Installation Service

Yes, we provide a very specialized services to help you execute your projects, big and small. Reach out using the chat in the bottom right or through the contact us page

★ Judge.me Reviews

Let customers speak for us

18 reviews
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Imaging Made Easy

Prism is my GoTo program for observatory control and imaging. Prism's many features make imaging taking a breeze.

I was concerned about giving Prism a try , especially as its quite expensive. So far Im very impressed and glad of my decision.
Im a beginner at all this so haven't tried other more recommended software, Prism appealed as it seems to do everything instead of using several programs 👍🏻

Great lightweight guide scope

This guide scope replaces a 400/80 that was waaay too heavy for what it did. The smaller 60mm scope does a great job guiding and I can RA balance with just one counter weight now - much better - and it looks like something Ferrari designed

Still learning Prism using Wireless links...

I have much of your software working at this time... I have it parked on my main computer, and a notebook... My main computer is a OverClock computer with 32 Gigs of RAM Clocking presently at 4400MHz with software parked on SSD drives... The rotation dome by NexDome is still not working... Most problems like this have to do with ASCOM Drivers... There is not very much detail information on how to use this software... I have to feel my way to a total operational staus... Second issue... The rain in the San Francisco Bay Area this year has limited my access to my larger telescope (12 inch SCT)... This rain has been so significant, I was force to weatherize my observatory... My goal here is,,, I am trying to remotely control my observatory totally. I have used Netgear Powerline 2000 to handle camera images and discover controlling rules to do that... High speed is vital for images with cameras over 3 Megs... I have both 12 Mega sensors and 24 Mega sensors... I am also using Netgear Nighthawk router and its mating extender to increase control signals to my observatory that is about 100 feet on the side of hill... I am also using Virtual Here software on a Raspberry Pi inside the observatory to solve the USB interface requirements... I started out using Model B and B+ on level 3 raspberry Pi's... I have moved to Level 4 Raspberry Pi to gain access to USB 3.0 technology... Big difference! I hope by early spring to have everything working... Bob Ritter MicTechS

A great program, even for beginners!

I have to admit, I was hesitant to invest in an “all in one” astrophotography program. Being a beginner, I thought the learning curve would be way too steep, but after talking with several friends I decided to give it a try. The first thing I noticed was the logical layout of the main screen. It was very intuitive and easy to navigate. Everything you could need for astrophotography is in this program! Setup of my equipment was quick and easy with no glitches or errors. Everything runs smoothly from capture to the final process. You will surely have questions and this brings me to the next point. Prism’s customer service is second to none! With on line tutorials, a Facebook group and email you will have instant access to knowledgeable users worldwide. My first question was answered directly by the US distributor within a matter of minuets! Take the next step and invest in your future in astrophotography! You’ll never look back!

Greg Hemmings